Frequently Asked Questions

HOW DO I PAY FOR YOUR SERVICE?

We ask you pay with a credit card number. We cannot use an Intel WWID.

CAN YOU GUARANTEE I GET MY VISA OR PASSPORT?

As much as we’d like to make a guarantee, we can only submit documentation that can help expedite your process. We don’t make the actual decisions. That said, we do guarantee we will stick by you throughout the process- no matter how long it takes. Just keep in mind, if a Consulate or Agency decides not to grant what you want, there may not be any way to sway their decision.

HOW LONG WILL THE PROCESS TAKE?

Turnaround times vary; however, we can do as fast as you want most times. Please reach out for any service needed for 3 days or faster. You may choose processing times on our Order Form. If there are any conflictions, we will let you know.

CAN YOU ARRANGE PICK UP OR DROP OFF?

Yes, we can arrange a local courier (Only Northern California). Please call (415) 693-0330.

WHERE’S MY INVOICE/RECEIPT?

Your invoice will be included in your return package. In some cases emailed. To request a copy, please email accounting@visanetwork.com.

WILL MY DOCS BE SUBMITTED THE SAME DAY?

Yes, but only if we recieve your documents BEFORE 9AM. Otherwise, all documents recieved AFTER 9AM will be submitted next business day. Please call for instructions if you are needing to submit the same day (415) 693-0330.

CAN OUR FAMILY OR FRIEND USE YOUR SERVICES?

Yes, we appreciate refferals and will give them the same amount of respect and service INTEL clients have come to expect.

CAN I GET A VISA OR PASSPORT NOW? 

Usually, we need to know your situation. Details of your current US status and nationality and flight details are important. Please call us and we’ll check to see what’s possible.